A warm welcome to our users to explore our website and enjoy the services offered.
User Personal Information
User registration to access our website is not mandatory as users can browse sections without revealing any personal information. Though to access certain sections like, saving or sharing an itinerary the user is required to register. Once the user registers and provides personal details the user automatically gives our company and website consent to transfer and store that information on our servers located in the United States of America. The details collected and stored by our company shall be
1. E-mail (username), Gender, Age, Date of Birth, Contact Details, Password, Occupation.
2. Transactional information for Analytics (e.g. purchasing packages, bookings, posting packages and content relating to users account);
3. Third Party Affiliates - Purchase and Booked Items.
4. Discussions, emails exchanged, comments, chats, any dispute resolution, or any kind of correspondence via our website
5. Information related to content, cookies, advertising, connection and computer information, our KPI statistics ( like page views, page traffic, country specific traffic to and from the Website, ad data, IP address and standard web log information);
For our third party affiliates and suppliers, detailed information regarding their address, assets, point of contact and other important and related information will be stored for our records. We believe in keeping the personal information collected private and confidential unless we are required to disclose in compliance with law or unless the user expressly asks us to share that information with unaffiliated third parties for marketing.
At DrEAM Concepts Limited (www.lazysuitcase.com) we believe that data is plain text, while processed data is a goldmine and thus we strongly believe in protecting all and any kind of information disclosed on our website while it gets transmitted, stored and/or shared. We take special care in the personal information transmitted by our users by incorporating industry standard SSL Encryption.
A. Account Protection
a. The user should not share confidential details like password with anyone.
b. It is advised that users use passwords that are difficult to break by using numbers, letters and special characters. In the event that any user shares the password, then our company is not liable or responsible for any action taken thereafter.
c. To protect the information shared by user against unauthorized access and disclosure, we believe in following international protection standards by implementing firewalls, encryption, and site monitoring. The user understands that protection of data transmission is not foolproof and there can be no guarantee that it will be 100% secure. Thus while we believe in protecting all kinds of information, we cannot completely ensure the security of information in transition phase.
e. We will regularly update our security protocols and policies and users can review that on our website.
B. Confidentiality & Security
a. The information shared by our users will be stored on our servers under password protection access, accessible only to authorized employees. However our company cannot guarantee that information is 100% secure.
b. Our company will ensure that information stored into our systems is accurate and up-to-date and stored in a secure environment.
The information collected in terms of contact, demographic and technical system information is used for our statutory or internal objectives. Thus the information shared by the user explicitly or implicitly is stored on our systems and our company does not share, sell or rent any personal information to unaffiliated companies unless the user expressly asks us to do so or in any of the following situations:
A. SHARING DATA
b. In the case our company has to transfer our assets or if our company gets merged or acquired by another company.
c. With our suppliers or third party affiliates.
B. USING INFORMATION
Our main objective is to provide our users an efficient and smooth experience and thus the user gives consent that our company will use personal information for any of the following, but not limited to, reasons:
a. Analyze the statistics for internal analysis and performance of website.
b. To gauge popularity of website and specific sections.
c. Provide customized service and troubleshooting
e. Customize content and Advertising thus enhancing service.
f. Target marketing, updates, inform about service enhancements
g. Ensuring no technical glitches
C. RETAINING DATA
The user’s personal information will be retained till the time the user is active on the website and will be maintained unless the user chooses to do otherwise. In either case some key parameters and important data will still be maintained on our servers for statistical purposes.
D. MODIFYING INFORMATION.
The user may choose to remove or delete information from user account or unsubscribe from our newsletters or advertising material at any time.
Third Party Sites
Our website contains links to our suppliers and third party affiliates and thus even though we practice high standards and respect user privacy, we cannot guarantee that our third party affiliates share the same view and thus cannot be responsible for the privacy practices employed by third party affiliates.
Our company strongly believes in protecting the safety of children under the age of 14 yrs keeping the legal provisions and social impact in mind. Thus we advise children under the age of 14 years to register on our website along with a guardian or parent accompanied him or her. If a child under the age of 14 years registers on the website, we do not provide any marketing content or send any advertising without parent’s permission.
Social Media Login
If the user chooses to login via Facebook then the user agrees and understands that our company gains access to:
a. Users account information and public information as defined by http:/developers.facebook.com/policy/#definitions
b. Authority to access users facebook data and information from user account even while user is not online
c. Authority to pull and push posts to users facebook account.
d. User account information for enhancing service but our company undertakes that no information is transferred to our suppliers or unaffiliated companies. Our company adhers to the policies set by facebook under the caption ”Storing & Using data you receive from us” on www.facebook.com
For any queries you may have, you can contact us
on firstname.lastname@example.org or you may contact
DrEAM CONCEPTS LIMITED
9B Amtel Building,
148 Des Veoux Road
Central, Hong Kong